Follow one request from start to finish. Four steps, each fixing a problem your team has today.
Requests arrive as emails and spreadsheets with half the information missing, so the team spends its day chasing the other half.
A form your own team designed. Describe the problem and it fills itself in, with live SAP lookups and a check for what is missing.
Approvals sit in inboxes where nobody can prove who approved what, and stall when the approver is on leave.
Every request sits at a named step with a named owner. Cover is set ahead of leave, and the record shows who decided for whom.
The work behind a request happens in side conversations. What is blocked, and why, only surfaces when someone asks.
Follow-up tasks with a person, a due date and a clear status. Blocked and overdue work stands out on the board.
The outcome is retyped into SAP by hand, and the next person with the same question starts from nothing.
The approved outcome posts to SAP through the write-back queue. The resolution is kept in Knowledge Capture, so the next answer is faster.
Drag fields onto a canvas, with live SAP lookups and line items pasted straight from Excel.
Set the steps, approvers, reminders and escalations yourself. A process change takes minutes.
Type a part number or supplier name and OverVue checks SAP first. If it already exists, you are shown it before a duplicate is created.
One portal where suppliers raise requests, answer decisions and see their own on-time performance, across every OverVue customer they serve.
Walkthroughs use illustrative data.
Bring a process that runs on email today. We will build the form and the steps with you in the demo.
