Level 9, 82 Eagle Street, Brisbane
MEET JAKE

Ask a question. Jake answers it, then does the work.

Every site has someone who has been there forty years and knows everything. Jake is that person, built into OverVue. He reads your SAP data and your Knowledge Capture pages, works out what needs doing, and hands it to the right people. You approve every change.

Why he is called Jake

Jake is named after one of our founder’s first mentors: the person everyone on site went to when they needed an answer.

He works to the same methods Vueterra’s consultants use on client sites, and he keeps checking your data against them after an engagement ends. The longer he runs, the more he learns, because every request your team closes and every page they correct becomes something he works from.

STEP 01 · ANSWERS

Ask him anything

THE PROBLEM

The answer is spread across SAP, a few reports and the heads of people who are busy. Getting it means waiting for someone to build a report.

WHAT JAKE DOES

Ask in plain words. Jake answers from your own SAP data, draws the chart, and shows where each number came from.

Jake
Why do the CV1 conveyor jobs keep starting without their parts?
Over the last 90 days, 26 CV1 jobs started short. Three causes account for all of them:
Supplier delivered late
46%
Part taken by breakdown work
31%
Stock record was wrong
23%
Sources:Purchase ordersGoods issuesStock counts
1. Ask the way you would ask a person
2. The answer comes with the chart
3. Every number shows its source
WHILE YOU GET ON WITH YOUR DAY

The jobs Jake does without being asked

Parts missing from task lists

When the same part keeps going to the same equipment but is not on its task list, Jake raises the change. Once it is approved, the task list in SAP is updated.

Duplicate materials and suppliers

He checks every new material or supplier request against what you already have, before anyone creates a second one.

Photos and datasheets for spares

He finds the picture and datasheet for each spare part, so maintainers can see what they are ordering.

Free-text purchases

He turns one-off free-text purchases into proper material records.

Task lists against hours worked

He compares the hours planned on each task list with the hours crews actually book.

Spare part criticality

He keeps criticality up to date as the way you use each part changes.

HOW YOU STAY IN CONTROL

Jake proposes. A person decides.

Nothing changes without approval

His changes go through the same approval steps as anyone else’s. He drafts, a named person decides.

He shows his working

Every action records what he looked at, what he did and who approved it.

He never touches SAP directly

Jake reads a copy of your data held on Microsoft’s platform in Australia. Changes reach SAP only through approved requests.

You can see what he costs

Asking Jake questions is included. Scheduled work runs on prepaid packs, and your administrator sees exactly what each schedule uses.

Ask Jake about your own operation

Bring the question your team can never get answered. We’ll ask Jake in the demo. No commitment.

Walkthroughs use illustrative data.